Browser-based access for service providers, customers and building occupiers. Full self-service functionality from any internet-connected device — no software installation needed.
Overview
FastTrack Web extends the power of the FastTrack suite to any internet-connected device. Service providers, customers and building occupiers can all access the system through their web browser — no installation required.
Self-service access allows building occupiers to log faults and track progress themselves, reducing the volume of calls to your internal help desk while keeping everyone informed.
Portable devices such as PDAs can be used to access, monitor and exchange information with the database in real time, giving field teams full visibility wherever they are working.
Use the full system from any PC with internet access. No software installation required — works in any modern browser.
Building occupiers and customers can log jobs and check status themselves — reducing calls to your help desk team.
Role-based permissions ensure each user sees and can do exactly what they're supposed to. Full audit trail maintained.
Track all outstanding activities and approaching SLA deadlines in real time, wherever you are.
Compatible with PDAs and portable devices. Access, monitor and exchange information with the database in real time.
The web interface can be fully customised with your own corporate branding for a seamless user experience.
Contact our team to arrange a free demonstration or discuss your requirements.