📞 0845 299 0231enquiries@fmdirect.co.uk
About Us

Technology & Consultancy Built for Facilities Management

Established in 2001, FMDirect is a specialist technology and consultancy company operating within the Property and Facilities Management sector — helping FM teams work smarter with the right software and services.

Our Story

About FMDirect

Established in 2001, FMDirect are a Technology & Consultancy Company operating within the Property and Facilities Management sector, offering Help Desk/Call Centre Services, Project Management Services, Facilities Management Software and Consultancy Services.

Our consultants have many years of experience providing independent advice and technical support in Facilities Management Operations, Help Desk Solutions, Room Booking Systems, and Planned Preventative Maintenance Software (PPM).

Technology is constantly changing the way in which Facilities Managers do business. Today's advanced support solutions offer FM Technology as a “business utility” — and our FastTrack suite is our solution within the Property & FM sector, regarded as one of the most advanced CAFM products available.

FastTrack provides organisations with a competitive edge: faster market entry, minimal capital outlay, greater flexibility and control in service delivery, and scalability to reflect the growing needs of any organisation.

📅
2001
Year Founded
🏆
ISO 9001
Quality Certified
📞
24/7
Helpdesk Available
🇬🇧
UK Based
100% UK Team

BS EN ISO 9001 Certified

We are proud to hold ISO 9001 certification for our managed helpdesk service ‘FMHelpdesk’ and for the supply and support of our FM Software ‘FastTrack’. This internationally recognised quality standard demonstrates our commitment to consistently providing products and services that meet customer requirements.

Why Choose Us

What Sets Us Apart

🏆

Proven Experience

Over 23 years operating in the FM sector, delivering software and services to property and facilities management organisations across the UK.

ISO 9001 Certified

We hold BS EN ISO 9001 certification for our managed helpdesk service FMHelpdesk and the supply and support of our FM Software FastTrack.

🤝

Independent Advice

Our consultants provide independent advice and technical support — we recommend what's right for your organisation, not what's easiest for us.

🔧

End-to-End Support

From initial consultancy through software deployment to ongoing helpdesk support, we're with you every step of the way.

📱

Modern Technology

We continuously develop our FastTrack suite with web-based access, mobile apps, and cloud hosting to meet the demands of modern FM teams.

👥

Qualified Team

All of our employees are qualified with experience in Project Management, IT, Business Analysis, Systems Design and FM Consultancy.

Our Expertise

Areas of Specialisation

At FMDirect we are proud of our professionalism and the maturity of our expertise in providing a variety of Facilities Management Solutions. Our team brings deep hands-on experience across a wide range of FM disciplines.

  • Computer Aided Facilities Management (CAFM)
  • Help Desk & Call Centre Services
  • Planned Preventative Maintenance (PPM)
  • Room Booking Systems
  • Project Management Services
  • FM Software Consultancy
  • Digital Transformation
  • IT Outsourcing & Support

Get in Touch

Ready to get started?

Contact our team to arrange a free demonstration or discuss your requirements.