If you'd rather run your own help desk, our Cloud Service is a great way of empowering your staff with the tools to manage your own in-house FM helpdesk — with no server overhead.
Overview
Our Cloud Service is a simple to use web-based interface that uses our efficient FastTrack software to manage and maintain all of your FM operations. It can be fully customised with your own corporate branding.
As the service is web-based, it can be used from any PC with access to the internet, enabling you to process and keep track of all outstanding activities and approaching SLA deadlines wherever you are.
With our competitive operational costs, we believe our FastTrack Cloud Service provides excellent value for money. Our simple per-user pricing means costs are predictable and grow only as your team grows.
Why Cloud?
No internal IT resource or server needed. All hosting costs are operational expenses — no Capex required.
Users can be added incrementally, virtually immediately. Scale up as your needs grow without infrastructure changes.
Centralised system means your staff, service providers and customers can access the system from anywhere in the world.
No internal IT resources required for maintenance, administration or uptime guarantees. We handle everything.
Manage and maintain SLAs of varying urgency. Send emails to clients, contractors & departments as required or when approaching deadlines.
Suitable for single user up to enterprise level. Grows with your organisation without costly hardware upgrades.
Connect via PDA device or any PC using a modern browser. Mobile access keeps field teams connected.
Generate your own reports using the inbuilt report system. Full visibility of all activities and performance metrics.
Contact our team to arrange a free demonstration or discuss your requirements.