From fully managed helpdesk operations to cloud-hosted FM software and expert IT consultancy — FMDirect provides the services your facilities team needs to work at its best.
In-hours, out-of-hours or 24/7/365 — our FMHelpdesk service co-ordinates service requests between your building occupiers and contractors in your company name.
Run your own in-house FM helpdesk without any server overhead. Our cloud-hosted FastTrack service lets you access your full FM system from anywhere.
IT consultancy, software training, helpdesk consultancy, mobilisation and project management — we provide the expertise to help your FM operations run smoothly.
FMDirect holds BS EN ISO 9001 certification for our managed helpdesk service FMHelpdesk and the supply and support of our FM Software FastTrack.
"With the aid of FMDirect's Managed Helpdesk, Mapeley are able to handle in excess of 500 calls per day across a national portfolio of 700+ sites. The system has also enabled us to improve response times and provide contractors with easy access to jobs."
Contact our team to arrange a free demonstration or discuss your requirements.