Mobile field service apps that give FM engineers everything they need on site. Access job details, update status, capture data and sync in real time with FastTrack Help Desk and PPM.
Overview
FastTrack Mobile extends the FastTrack Help Desk and PPM system to field engineers' mobile devices. Engineers can access full job details, update status, capture data, and complete jobs — all from their smartphone or tablet while on site.
All updates sync in real time with the central system, giving managers instant visibility of job progress without having to make phone calls or wait for engineers to return to base.
Engineers can view full job details on their mobile device while on site — no phone calls needed to get the information they need.
All updates sync in real time with the FastTrack Help Desk and PPM system. Managers see progress as it happens.
Capture job data, photos and signatures in the field. All information is attached directly to the job record.
Engineers can mark jobs as complete, add notes and update status directly from their mobile device.
Know where your field engineers are and assign the nearest available engineer to urgent reactive jobs.
Role-based access ensures engineers only see the jobs assigned to them. Full audit trail of all mobile activity.
Contact our team to arrange a free demonstration or discuss your requirements.