FastTrack Help Desk Software

FastTrack Help Desk provides the powerful, scalable tools you need to automate your maintenance activities. Systems can be started off as standalone or a small group, and scale up to include web-based access for service providers and customers, including self-service access from anywhere. FastTrack Helpdesk is a competitively priced, fully-featured service mangement solution.


Business Benefits:

  • Add jobs as appointments to your calendar
  • Log calls in a matter of seconds
  • Centrally manage and issue work orders
  • Save costs and reduce the man-hours needed to control your Help Desk
  • Provide a faster delivery of service and increase customer satisfaction
  • Reduce errors throughout the support process
  • Maintain control over communications, responsibilities and individual accountability
  • Empower staff and increase levels of satisfaction
  • Use powerful reporting functions for better managerial decisions