The FMDirect Team

Mike Dowling: Managing Director

Mike was educated and trained in Information Technology; his career has progressed into Project and Facilities Management both in the UK and overseas. Mike has broad experience of Facilities and Project Management, as a Help Desk and Support Services Manager, Country Manager of an FM/Service Help Desk Provider, IT Management Consultant and most recently as Director of FMDirect Limited.

For more than twenty years Mike has specialised in all aspects of Information Technology, Software Design and Systems Integration. Outstanding successes have included the design and installation of an integrated Nationwide Management Information System for the Malaysian Health Service privatisation, for which he reported to Government at Ministerial level. Mike has pioneered the use of technology in service delivery, particularly in the use of Help Desk systems, including the installation of a combined Help Desk and Management Information System for Mapeley Limited, custodian of the STEPS PFI contract managing in excess of 700 buildings covering the UK and Ireland. Mike leads FMDirect Limited providing high quality support service solutions to clients. 

 

Siobhan Donovan: Operations Supervisor

Siobhan started her carreer as assistant manager for a prestigious Surrey Golf Club where she worked before seeking a more challenging career move with FMDirect. Initially taking a position of sales & marketing, Siobhan displayed her natural talent for customer care and has since progressed to Operations Supervisor along with managing credit control for the company.

 

Angela Dowling: HR & Legal

Angela was educated at the university of Nottingham where she attained a BA Honours in business and law covering all aspects of business legal compliance. Angela worked for various city publishing firms, developing her experience in company law, contract and financial management. Working as assistant to Planned Maintenance Engineering (now called Carillion) sales Director, Angela enhanced her understanding of business development techniques, which she has brought to FMDirect.

 

FMDirect Advisory Board

Phillip Russell

Phillip is a proven and entrepreneurial Executive with International Leadership experience, notable contributions and accomplishments gained from working within complex operating environments: Construction, Facilities Management, Support Services, Maintenance and Operations & over 30 PFI’s.  With multicultural operating experience Phillip is noted for starting several successful & listed businesses: defining, designing & deploying high-performance operational teams.  A BSc (Hons) Quantity Surveying & Construction Economics Degree heads a solid education, with wider experience extending to M&A, Construction Consulting, New Market & Funding Development.