Our Services:

Why FM Direct?

To enable an organisation to meet its business objectives, facilities managers must efficiently co-ordinate accommodation and business support services. The key to this lies in the effective implementation and use of technology.

FMDirect are a quality assured company and specialise in providing Managed Help Desks, Facilities Management Software and Outsourcing.

We Provide:

Software

  • Helpdesk
  • Maintenance/PPM
  • Room Booking

Services

  • Call logging services
  • Contractor Management
  • Service Level Agreements

Project Management

  • IT Projects
  • Business Improvements
  • Outsourcing

Our Customers:

Retail Helpdesk

"We needed a helpdesk application which was simple to use yet powerful enough to run our retail estate for reactive and planned maintenance. With the FastTrack software from FMDirect, we have achieved this goal with ease. Calls are logged through our central helpdesk in High Wickham but accessible and updated by our regional teams based in UK and Ireland. FMDirect were instrumental in the success of application rollout, providing training to all our teams and tailoring the software in our image and with our data"

Ian Sharrocks, Cofely GDF-Suez