"FMDirect's managed helpdesk service has proved invaluable in assisting us to manage our contract with Croydon Council". David Tyler Interserve FM.
"The FastTrack Room Booking solution was initially deployed at our head office in Kings Cross. The application was so successful we rolled it out across all of our UK offices". Michael Bryant EC Harris
"FMDirect's were instrumental in the successful rollout of our national retail helpdesk, providing training to all of our teams and tailoring the software in our image." Ian Sharrocks Cofely GDF-Suez
"We implemented FMDirect's out-of-hours managed helpdesk service to assist with managing technical service requests from our UK & International offices. The service has been a great success, calls are answered in our name and managed to our requirements". Clare Wotherspoon Arqiva
"The FastTrack helpdesk application has helped us develop our service offering to clients. FMDirect installed and trained our employees on the software with ease and loaded our data into the system allowing us to start operating straight away". Gavan Pykerman Claremore Mechanical Services
"FMDirect's managed helpdesk service assists us to manage our service contracts 24/7/365. Their operations team have exceeded our expectations and provide a consistently professional approach to managing the service on our behalf". Louise McCarthy Lambert Smith Hampton

Software

Helpdesk
Maintenance / PPM
Room Booking

Managed Services

Call Logging
Contractor Management
Service Level Agreement

Project Management

IT Projects
Business Improvement
Outsourcing

Managed Helpdesk, FM Software & Support Services

To enable an organisation to meet its wider business objectives, facilities managers must co-ordinate the provision of accommodation and business support services as efficiently as possible. The key to optimising this role lies in the effective implementation and use of technology. FMDirect are a quality assured company and specialise in providing Managed Help Desks, Facilities Management Software and Outsourcing.

Software

Managed Services

Project Management

FM Direct Services

Managed Helpdesk, FM Software & Support Services