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At
FMDirect we have experienced IT consultants who can assist you in
outsourcing all or part of your IT back office services,
allowing you
to focus on your core business.
By transferring your support services, you delegate the risk and
responsibility for service delivery in return for a fixed price
and improved service.
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The Benefits are Clear
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One service provider
results in one invoice, one point of contact
and control for your IT support service. No more chasing suppliers
or managing multiple invoices. |
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Fixed costs through economies of scale, scope and expertise. |
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Guaranteed Quality through pre-agreed service levels and standards. |
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Risk transfer to the service provider with
performance management reporting and credits for
delivery failures. |
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Liberated management,
as executives can focus on growth without
having to worry about back office IT capacity. |
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Simplicity, by rationalising the full range of support services,
from network monitoring, desktop support, and customer service, to a single contract. |
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FMDirect can
help you transform your entire back office IT function into
a fully managed service and a dedicated centre
of excellence. |
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