Log calls in a matter of seconds

Centrally manage and issue work orders

Save costs and reduce the man-hours needed to control your Help Desk

Provide a faster delivery of service and increase customer satisfaction

Reduce errors throughout the support process

Maintain control over communications, responsibilities and individual accountability

Empower staff and increase levels of satisfaction

Use powerful reporting functions for better managerial decisions

Fast Track Help Desk Express enables you to deploy your Help Desk and start logging calls in about an hour. The Express Edition is a single-user solution which is the same as the full version, except it does not have the Work Invoicing or Labour Control modules, and can't be bought with PPM. You can upgrade to the full version at any time.

Full documentation is provided, as well as a Quick Start guide, designed to get you up and running in a very short time. The licence code can be used to activate Evaluation software (version 2.50 or later) which is already in place.