|
Fast Track Help Desk is a competitively priced, fully-featured service desk solution aimed at
both the IT and FM markets. Containing most of the features of iiS
larger enterprise solutions though aimed at smaller groups of users,
FastTrack Help Desk competes with rival systems at a fraction of
the cost. At last a powerful, scalable Help Desk for the smaller budget
has arrived.
 |
Log calls in
a matter of seconds |
|
|
Centrally
manage and issue work orders |
|
|
Save costs
and reduce the man-hours needed to control your Help Desk |
|
|
Provide a
faster delivery of service and increase customer
satisfaction |
|
|
Reduce errors
throughout the support process |
|
|
Maintain
control over communications, responsibilities and individual
accountability |
|
|
Empower staff
and increase levels of satisfaction |
|
|
Use powerful
reporting functions for better managerial decisions |
|
|
|
Could you use
the following software solutions...?
Online Help Desk
Web Based Help Desk
Local Help Desk
Stand alone Help Desk |
 |
|
 |
Call Logging in Seconds
Calls can easily be logged, confirmed and issued by email, job
ticket or text message. |
|
|
Monitoring Work
Traffic-lighting shows what needs to be actioned; clear Escalation &
Jeopardy notification. |
|
|
Download a Trial Copy
Click The image above to download a trial version of Fast
Track Help Desk. This trial version is identical to the full version,
excepting it has an expiration date. |
|
|
|
|
